Operations Management with a Difference

The overall approach can literally be described by the name of the business itself. An operational, data-driven view of healthcare organizations is used to provide a new perspective or vantage point to gain realized advantages in cost and quality management for a more sustainable organizational impact than traditional approaches. Core operations management principles are used to instill or enhance an organizational culture of continuous improvement and accountability.

Organizations have long provided fiscal year, quarterly, and monthly reporting against budget based on financial reporting standards and principles. However, this is contrary to the natural way in which operations managers think and make decisions. Managers operate and make decisions weekly and daily within the week, NOT monthly. Data and reporting tools need to match the way managers think and operate.

This is the foundational principle of the DataVantage Analytics approach

 

A Different Path. A Smarter Approach. Better Results.

“Off The Beaten Path” Differentiators:

  • Use of Internal Benchmarks and Operational Trends rather than external comparative data
  • Less Data, More Information as the juxtaposition to the More Data is Better
  • Focus on Key Statistics and Drivers to them
  • Break from traditional financial reporting
  • Focus on how operations managers think or should think
  • Correlation of Capacity, Labor, and Supply Utilization
  • Realization of actual improvements by operationalizing identified opportunities
  • Psychology of Change Considerations

DouglasHelfrich2

Doug Helfrich
President & Founder

  • 40 years in healthcare
  • 30 years of experience with Operational Benchmarking
  • Training and background in Operations Management / Management Engineering and Information Technology
  • Healthcare Decision Support
  • Data Warehouse development based on Enterprise Data Modeling and Relational Database Principles
  • Computer Operations Manager in Municipal and County Government
  • Seasoned Applications Developer
  • United States Air Force veteran – Minuteman Missile Officer
  • B.A., Indiana University, Bloomington; M.B.A. – Quantitative Methods, University of Missouri