Operations Management with a Difference

The overall approach can literally be described by the name of the business itself. An operational data-driven view of healthcare organizations is used to provide a new perspective or vantage point to gain realized advantages in cost and quality management for a more sustainable organizational impact than traditional approaches. Core operations management principles are used to instill or enhance an organizational culture of continuous improvement and accountability.

The key to realizing true organizational impact with actual improvements in cost and quality management is in operationalizing opportunities found through data analysis into the day-to-day management of a department and function within an organization.

The DataVantage Analytics view toward operationalizing opportunities is to use a different perspective than the traditional provision of operational data.

Organizations have long provided fiscal year, quarterly, and monthly reporting against budget based on financial reporting standards and principles. However, this is contrary to the natural way in which operations managers think and make decisions. Managers operate and make decisions weekly and daily within the week, NOT monthly. Data and reporting tools need to match the way managers think and operate.

This is the foundational principle of the DataVantage Analytics approach

 

Key Components

  • Use of Internal Benchmarks
  • Focus on Labor Productivity Trends
  • Focused Labor Cost analysis
  • Break from traditional Financial Reporting and General Ledger Accounting
  • Correlation of Capacity Utilization, Labor Productivity, and Supply Usage
  • Specific methodologies / tools employed in accordance with priorities and requirements

Determine priorities based on the greatest return with the least amount of effort

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Doug Helfrich - Owner

  • 40 years in healthcare
  • 30 years of experience with Operational Benchmarking
  • Training and background in Operations Management / Management Engineering and Information Technology
  • Healthcare Decision Support
  • Data Warehouse development based on Enterprise Data Modeling and Relational Database Principles
  • Computer Operations Manager in Municipal and County Government
  • Seasoned Applications Developer
  • United States Air Force veteran – Minuteman Missile Officer
  • B.A., Indiana University, Bloomington; M.B.A. – Quantitative Methods, University of Missouri